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Ordered the twin swing day bed and it seems like a very Saturday real wood piece of furniture. Putting it together was going smooth until I realized that the pre drilled holes on the mattres support beams were not far enough to the edge to catch the lip underneath. Other than that very happy with the swing bed.

Hi Mitchell, I'm so sorry that the predrilled holes did not work and that you had to drill new ones. We will make sure to check the rest of that batch in the shop. If you need any replacements because of this please don't hesitate to reach out and we can ship the parts right away. Thanks. - Samuel

I bought the unfinished version of the hanging daybed and painted it to match my porch. Assembly is straightforward and easily accomplished by two people, and the construction is sturdy. My only quibble is that the pre-drilled holes in the slats didn’t actually align with the lip of the supporting board, which meant I had to re-drill 28 clearance and pilot holes. That added some time to the process, but it wasn’t too big of a deal, especially given how smoothly the rest of the swing went together. I’m starting a renovation project at my lake cabin soon and planning to install another VersaLoft swing bed on the balcony.

Hi Sarah, Thank you for the review. I'm so sorry you had a problem with the slat roll. I was out in the shop to make the guys aware of the issue and they are making a new batch right away. If you need any replacements please let us know and we will send them right away. Thanks. - Samuel

I ordered one of the Versaloft Mission Daybeds two years ago and my husband had to have a couple surgeries so we put the bed in our storage unit only to have a two year wait before we could put it together at our cabin. We had received the box in November of 2021 but had never opened the box. To our surprise, when we opened it, only half of the bed was in there. There was to be a second box which we never received. I was devastated but luckily the phone number for the A&L Company was on the box. I called them and told them my sob story and spoke to Samuel who was extremely helpful. He did some research and found my order and gave me a call back saying they would be shipping out the box the same day I called, with the other half of the bed and I should expect to receive it the next day. I have to say, I was totally shocked.

This type of customer service is almost unheard of anymore. I used to teach Customer Service training and wish I had this story to share with my students back then. The quality of the bed is simply outstanding. My husband is a carpenter and was impressed as well with the craftsmanship. I asked for their other website information so I can go look to see what else I might need for our cabin. I'm just totally blown away with this experience with a company I would give an A++ rating!

Dorothy, I am glad you let us know of the problem and we are very happy that we could fix the mistake so quickly. If you ever have a problem with any of our products please let us know, we will make it right. And thank you for the kind review.

VersaLoft Beds has always been great to work with and I think the people that I have spoken with there are some of the nicest people I have ever meet. They take the time to listen and I am sure you will be pleased with their beds and swings.

Allen, Thank you for the kind words. We are always here if you need us.