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I ordered one of the Versaloft Mission Daybeds two years ago and my husband had to have a couple surgeries so we put the bed in our storage unit only to have a two year wait before we could put it together at our cabin. We had received the box in November of 2021 but had never opened the box. To our surprise, when we opened it, only half of the bed was in there. There was to be a second box which we never received. I was devastated but luckily the phone number for the A&L Company was on the box. I called them and told them my sob story and spoke to Samuel who was extremely helpful. He did some research and found my order and gave me a call back saying they would be shipping out the box the same day I called, with the other half of the bed and I should expect to receive it the next day. I have to say, I was totally shocked.

This type of customer service is almost unheard of anymore. I used to teach Customer Service training and wish I had this story to share with my students back then. The quality of the bed is simply outstanding. My husband is a carpenter and was impressed as well with the craftsmanship. I asked for their other website information so I can go look to see what else I might need for our cabin. I'm just totally blown away with this experience with a company I would give an A++ rating!

VersaLoft Beds has always been great to work with and I think the people that I have spoken with there are some of the nicest people I have ever meet. They take the time to listen and I am sure you will be pleased with their beds and swings.